Overview
No-shows happen. On Beam, you're protected from them because clients pay at the time of booking — not after the session. Your time has value and the upfront payment model reflects that.
What happens if a client doesn't show
If a client books a session and fails to show up without cancelling in advance, the session is treated as completed on your side. You showed up. You held the time. That counts.
Contact Beam support to report the no-show. Beam will review the situation and handle the payment accordingly. In most cases, you receive your payout for the session as normal.
How to protect yourself
Show up on time Join the session at the scheduled time and wait a reasonable amount of time — at least 10-15 minutes — before marking it as a no-show. This gives you a clear record that you were present and ready.
Report promptly Contact Beam support as soon as possible after the missed session. The sooner you report, the faster it gets resolved.
Common questions
Do I still get paid if a client doesn't show up? → In most cases, yes. Clients pay upfront at booking. Contact Beam support to report the no-show and confirm your payout.
How long should I wait before marking it as a no-show? → Wait at least 10-15 minutes after the scheduled start time before reporting it as a no-show.
What if the client shows up very late? → Use your judgment. If the remaining time is too short to be useful, you can report it as a no-show. If you're able to run a shorter session, that's your call.
What if the client had a genuine emergency? → Beam handles these case by case. If the client reaches out with a valid reason, Beam may offer a reschedule. Your payout is still the priority.
Can I leave a review or flag a no-show client? → Beam tracks no-show patterns internally. Repeat offenders are flagged on the platform side.
What if I was late and the client left? → Contact Beam support. These situations are handled case by case.
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Competitor mapping Calendly no-show policy, Clarity.fm no-show, intro.co no-show, expert platform no-show protection, consultant booking no-show, freelance no-show policy, paid session cancellation no-show
